Privacy policy

Who we are

SteadyWeeks is run by Taimoor Akhtar, trading as Drovin Solutions. If you have any question about your information, email taimoor@steadyweeks.com.

What we collect

• From the form on this website: your name, business name, email, phone number if you give it, your trade, your team size and anything you write in the message box.
• If you connect ServiceM8: the information the forecast needs, such as jobs, bookings, job statuses, quotes, staff and leave. If you use job capture, also the client details on the jobs it creates.
• When you visit: this website doesn't use cookies, analytics or tracking scripts. Our website host keeps standard server logs, such as IP addresses and pages requested, for security.

How we use it

We use your information to reply to you, to run your free 8-week check, to provide the service you sign up for, and to improve the forecast. We don't sell, rent or trade your information, and we don't use it for unrelated marketing.

Who we share it with

We use a small number of service providers to run SteadyWeeks: website hosting and forms, email, our automation server, and an AI service that reads job notes for job capture. They only get what they need to do that work. We work from outside Australia, and some of these providers store data in other countries.

How we protect it

Access to your ServiceM8 account uses a connection you approve, and you can switch it off at any time. Access details are stored encrypted, and only the people who run your service can see your data.

How long we keep it

Enquiries from this website are kept for up to 24 months unless you become a client. Client data is kept while you use the service and deleted within 90 days after you cancel, except anything we must keep for tax and invoicing.

Your choices

You can ask to see, correct or delete the information we hold about you by emailing taimoor@steadyweeks.com. We'll reply within 30 days. If you're not happy with how we handle a request, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes

If we change this policy, we'll update this page and the date at the top.